A Client wrote this about HP.

I used to buy HP PC’s, but no more, not professionally nor for personal use. They sent their support to India, causing their service to be aweful. They used to be #1 rated in customer support.

The last PC I bought from them had to have the motherboard replaced twice & the problems took 5 months to resolve. During this time I was dealing with multiple support techs from India, wasting hours & hours of my time. It would have been much more economical for me to have thrown my brand new computer in the trash and bought another from someone else.